Do you have what it takes to exceed our customers’ expectations? We’re looking for
dedicated and motivated individuals who can help us deliver a great customer experience with
every interaction.
At BMO Financial Group, the customer is always front and center. That’s why we’re focused on
providing them with sound financial advice through meaningful conversations. In this role, you’ll
get to know our business quickly, working with a diverse group of talented professionals in a
dynamic environment. Here, your ideas will be heard and your potential will always be
recognized. Join us, and you’ll be part of a true team, collaborating with people who will help
you build an exciting, solid career at BMO.
As a Customer Contact Associate, you will:
 Act as a first line of contact and trusted consultant to our customers
 Understand our customers' needs and recommend the right products and services to meet
them
 Use critical thinking to remain solution-focused and recognize the big picture
 Identify opportunities to help our customers and grow our business
Bring your passion for customer service, along with:
 A positive, enthusiastic attitude, with strong people skills
 Fluency in both English and French
 Flexibility to work a variety of shifts in our 24/7 Customer Contact Centre
 The ability to multi-task, with above-average computer skills
We’re here to help
 
At BMO we have a shared purpose; we put the customer at the centre of
everything we do – helping people is in our DNA. For 200 years we have thought
about the future—the future of our customers, our communities and our people.
We help our customers and our communities by working together, innovating and
pushing boundaries to bring them our very best every day. Together we’re
changing the way people think about a bank.
 
As a member of the BMO team you are valued, respected and heard, and you
have more ways to grow and make an impact. We strive to help you make an
impact from day one – for yourself and our customers. We’ll support you with the
tools and resources you need to reach new milestones, as you help our
customers reach theirs. From in-depth training and coaching, to manager support
and network-building opportunities, we’ll help you gain valuable experience, and
broaden your skillset.

 
To find out more visit us at https://bmocareers.com/.
Job posting: 1700018575